5 Successful Onboarding Practices in a Regulated Environment

Service with a smile: The top five reasons ComplySci customer service is unmatched

Implementing a compliance system, staying up to date on the latest news in the world of compliance and juggling your other priorities can be overwhelming. And as a compliance professional serving your financial advisory firm, you need a compliance technology partner who delivers the service and support you can count on.

At ComplySci, we have your back, offering the thorough customer service you require, so you can focus on your company’s strategic priorities and get the most out of your compliance system.

Let’s break down the top five areas where ComplySci customer service shines the most:

1. Weekly Customer Advisory Board (CAB) meetings.

We are always looking for ways to innovate with and for you.  After all, your voice is critical in our development process. Through our weekly CAB meetings we solicit individual feedback about how our compliance technology can evolve to best serve you today and tomorrow.

2. Monthly supervisor training sessions.

All ComplySci customers gain instant access to training and resources, including monthly supervisor training sessions. This ensures your team is equipped with the knowledge and skills needed to excel in their roles.

3. 24/5 customer service.

We offer a global support and success team. Should you need assistance navigating our solutions, you have unparalleled access to the compliance experts and technologists who can help you succeed.

4. Dedicated implementation team.

We know that implementing new compliance software can be a challenging task. We remove the stress from this transition period by offering you a dedicated implementation team to ensure a fast, seamless transition to the ComplySci platform.

5. Continued education opportunities.

The world of compliance is ever-changing, and, between all your responsibilities, it can be difficult to keep up with the latest rules and regulations. All ComplySci customers have access to continued education opportunities such as monthly webinars, industry-leading whitepapers and our recently announced ComplyConnect Conference and Expo. Our customers also have access to virtual office hours and a regularly updated product resource center with FAQs, how-to articles and video tutorials.

At ComplySci, we view our work with customers not just as a service, but as a real partnership. For more information on the ComplySci platform and the service that comes along with it, schedule a demo today!